BEHIND THE SCENES
LAZY MEXICANS? OR RUDE TOURISTS?
I will never understand how tourists resting on white sand beaches with drinks in hand can refer to Mexicans as "lazy." It could be that their sunglasses have shaded their view, or that they are so busy relaxing, they fail to notice the men, women and children who work tirelessly all day, in order to create a magical paradise of smoke and mirrors for the affluent. The lights and the pretty flowers, the street musicians and clean-swept streets are an amazing illusion of what is actually behind the scenes - three blocks from the beach.
I will never understand how tourists resting on white sand beaches with drinks in hand can refer to Mexicans as "lazy." It could be that their sunglasses have shaded their view, or that they are so busy relaxing, they fail to notice the men, women and children who work tirelessly all day, in order to create a magical paradise of smoke and mirrors for the affluent. The lights and the pretty flowers, the street musicians and clean-swept streets are an amazing illusion of what is actually behind the scenes - three blocks from the beach.
This
young man was the night guard at our hotel in Playa del Carmen. He
began his shift at 11PM, and worked until 7AM. We saw him working
construction during the heat of the day, after having worked a full
night shift. Even-so, he was always friendly, and even recognized us
during the day, despite how many people he had to let in and out
at night when the hotel doors were locked.
It
might not seem like much, but it was hot - and these guys didn't even
have the use of a dolly. I really appreciate their hard work, because
there's nothing I love more on a hot afternoon in Mexico, than a cold
beer.
A
hurricane had caused structural damage to a few of the buildings around
Playa del Carmen, and these men had this roof repaired in no time
flat. Coming from Canada, it amazed me that none of them had hard-hats,
and then I started thinking about the fact that what we were witnessing
was only part of the work. Someone had to gather the materials and
weave them into bunches before they could be fitted onto the roof.
I can't even begin to describe how hot it was in Izamal, let alone how brutal the heat must have been where this woman was working.
I
know if this young man was carrying a load like this at any corporation
in Canada, such as Walmart or Home Depot, he'd get a warning or be
coached on back-safety. In Mexico, it's just the norm.
Um? Safety regulations anyone?
I wonder - how many Westerners could fathom traveling like this,
as part of their job description?
Thanks to the many Mexicans who have made our holidays so memorable.
Your hard work-ethic and friendliness are never overlooked nor under-appreciated
by this tourist!
As a special note: I want to mention an incident that really enraged me on my last trip in 2007.
I was writing
postcards in the lobby of the Kinbe Hotel in Playa del Carmen, and the night guard barely spoke a work of English. Even-so, for about two hours, we played an awesome "game of charades" to communicate. I learned that he was from Campeche - and I drew him a shoddy but decent-enough map of North America to show him where I was from in Canada. I knew that he had 3 children and a wife, he knew that I was single with no children. He told me he was 28, I told him I was 31. I even knew that he'd only been in Playa Del Carmen for two weeks - and he understood that I had visited there in 1996, 2006, and that year ( being 2007). He laughed, and said I had been to Playa more than he had been there. We were able to communicate all of this information through pictures on paper - because neither or us spoke each others language.
A couple came in from Europe at
about 11 PM, and the woman immediately made sharp demands. When my new
friend couldn't respond, she got mad and started calling him down. She said it was inexcusable that he didn't speak any English. Her husband
was trying to calm her down, but she wasn't having any part of it. I
finally got up to help them. I don't speak Spanish, but
know enough to get a room - and I knew they had reservations, because
I'd been listening.
When I tried to assist them, she screamed
at me to get away from them, and told me I had no place in their
affairs. Her husband was horrified, apologized to me, calmed his
wife - and asked me to please help. At this point, the night guard was
willing, as he and I had already been communicating for quite some
time. He found their reservation, and showed them the room. Her
husband came back to apologize again, and asked me where he could park. We
conversed a bit, and it turned out he'd just come home from a tour in
Afghanistan, and was set to drive from Cancun to Palenque and back in
just 10 days! Not only did they not have a road map, they had no
dictionary. I was mortified, because it was obvious that his wife had
made all the arrangements, had no Spanish skills, and showed no respect
at all for Mexicans. So, as it was our last night in Mexico, I gave him
my road map and dictionary - and he was very grateful. I felt so
bad for him. He had been on tour, and was now about to spend the
majority of ten days in a car...with a woman from hell! (For those of you who don't know the length of the journey they were taking? I would NEVER travel that distance in ten days - it's comparable to driving from BC's coast to Alberta and back in 10 days, with the expectation of seeing something.) She actually thought that Merida was on the beach! It was obvious that she had not done any research! (They were set to drive straight past Chichen Itza too.) Her husband looked at the map I had, looked at the driving distances and said "I think I will be talking my wife out of this trip. Next year, you say we could fly straight to Villahermosa?" I said "Yes - Villahermosa is a business city with a busy airport. You can fly there from Mexico City or Cancun - and see Palenque and area from there." He said he was going to change their arrangements, because it was obvious that his wife was not ready to deal with "real Mexico." I think he was right...because in "real Mexico" - very few Mexicans speak English.
Most tourists fail to understand the
fact that there are a lot of Mayans in Mexico who don't even speak
Spanish. When you don't speak the same language as someone else - there
are inventive ways to communicate that don't include yelling or casting
insults. And - in Mexico, if you want someone to help you? Don't
flash your wealth in their face, nor condescend them. Mexicans are very
proud people - because they have a lot to be proud of. If you treat
them like dogs - expect to receive no help. Mexico is not North
America, where some rich-snob can snap their fingers and have someone
fired for whatever reason. Tourists need to show respect - everywhere
they go.
Mexicans work harder than the average
westerner who work in similar professions, because Mexico lacks a
social-safety net. A lot of Mexicans work multiple jobs to
offer the bare-basics to their families. It's also true that many
Americans and Canadians are mono-lingual - but most Mexicans who work in
minimum wage jobs in tourist resorts speak at least 3 languages. The only reason this guard was working night-shift? As he told me - he didn't speak enough English to work during the day.
Word to the wise: When you travel in Mexico - show respect and make an effort to communicate in any way you can. Draw pictures, play "charades." You will only benefit. I'm am still amazed about the many things I learned about this person, and what I was able to tell him about me - even though we didn't speak the same language...